Books

The essential 60-minute crash course in customer service and sales to increase your sales and donations.

Improve your donor retention rate! Make sure that your staff and volunteers make a powerful first impression over the phone and in person! 

A crash course in face-to-face communication, career skills, volunteering and fundraising.

Ensure that your teen volunteers make a powerful fist impression over the phone and in person. They will learn how to be an effective volunteer and how to ask for the donation - and get it! 

A quick and easy way to help your teen or young adult master social, volunteering, fundraising and career skills.